Support designed with the same care as our products. No hold music, no scripts — just clear answers, or a real person when you need one.
Track orders · shipping information · delivery times · international shipping
See FAQs ↓Return policy · refund process · damaged products · exchanges
See FAQs ↓How to use the Sauna Blanket · safety · maintenance · warranty · troubleshooting
See FAQs ↓Learn the fundamentals before you need to ask — our library of recovery guides.
Visit the Guide →Checkout is being finalized now. In the meantime, add the Sauna Blanket to your cart or reach out via the contact form and we'll help directly.
A fire-retardant leather exterior with Carbon Fiber Far Infrared heating across a single heating zone, and an EU plug included.
No. Every customer completes a short Recovery Assessment to receive a personal Recovery Protocol, either before or right after purchase.
Shipping is free on every order. We're finalizing exact regions and delivery times now — reach out via the contact form for the latest on your location.
You have 30 days from delivery to return your order, no reason required — well beyond the legal minimum. Your Sauna Blanket also carries a 2-year warranty against manufacturing defects. Full details are in our Terms of Service.
A full care guide ships with every order. General maintenance guidance will also appear in our Recovery Guide.
Use the contact form below. We read and respond to every message personally — no ticket numbers, no chatbots.
Write to us. We read every message personally.
No live chat, no hold music — just a real reply from a real person, as soon as we can get to it.
We don't yet have a phone line to offer, so email is the most reliable way to reach us for now.
Whatever it is, start with a message — we'll take it from there.
Nordic Ritual